renewalS

Nurture & Automate
Policy Renewals

Automated renewal workflows can improve efficiency by up to 80%.

INCREASE RETENTION

Quick & easy to implement

Flowchart illustrating the renewal lifecycle with scheduled reminders at days 49, 28, 21, 14, 7, 4, 3, and 1, including wait periods and decision points for early renewal reminders and renewal reminders.

Early Nurture Renewal

Brokers who send automated reminders of up coming policy renewals, increase their chances of a successful renewal. Our early nurture renewal workflow can target from as early as 60 or 45 days out from renewal dates.

Illustration with icons of a document, checkmark, gears, and a navigation arrow surrounding the text 'Improve Contract Renewal Rates'.
Side-by-side mobile screens showing two SuperValu Insurance offers labeled A and B, with A offering 20% and B offering 35% conversions.

A/B Testing for optimisation

A/B testing takes the guesswork out of creating a personalised and engaging renewal process. It allows Brokers to discover, test, and measure strategies that will increase retention rates.

Drive renewals home

Digitising and automating the renewals process not only helps with policy awareness but drives traffic back online or to the call centre increasing retention rates.

Diagram showing process for driving car insurance renewals with steps: Policy renewal date, Let's review your policy!, Sales agent notified, and Car Insurance arranged.
Graphic showing a 25% decrease in admin costs with a headset icon and a 13% increase in policies written with a pencil and document icon.

Reduce cost-to-serve for administration

​​Integrating your management system with Circulator, will remove “resource intensive” manual processing whilst reducing phone, post and personal costs.

Broker-client trust

Policy renewals can be personalised from the sales agents, enhancing the client-broker relationship and building trust during the renewal process.

Graphic of three stylized human figures holding hands, with the middle figure in shades of blue and the outer two in shades of red.
Smartphone screen showing MBC Insurance home insurance quote of 645 euros with options to login to renew or quick pay.
MBC Insurance

"We have fully automated and digitised our renewal process across all personal lines products. Our renewal process is now a series of emails determined by behaviour and policy renewal."

Brian McMahon
Director

Don't get left behind

Increase new customer acquisition, reduce renewal rates and improve your customer experience.

Book a Demo
Smartphone screen showing a text message from First Ireland to Jack about policy ref ABC123456 due to renew in 10 days with a link to www.myrenewal.ie.
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