We help insurance brokers
Frequently asked questions and common problems faced by insurance brokers
Highly collaborative process
We work with Brokers to clearly identify why individual campaigns are being sent and what action the customers is to take.
Define the business rules and logic for sending and data criteria, whilst instilling automation for the brokers communications.
Review your analytics, make suggestions and refine automation to improve ROIs. Testing is key to enhancing results.
Frequently asked questions
"Renewal numbers have increased by over 50% from 2020 to 2021. By implementing early renewal notifications using both email and SMS our numbers have significantly increased.
We also get full visibility on how our customers are engaging with our communications."
"We have fully automated and digitised our renewal process across all personal lines products. Our renewal process is now a series of emails determined by behaviour and policy renewal. Our digital communications assist with driving customers to our online portal which reduces our cost-to-serve and improves our customer's experience."
"We rely heavily on Circulator for high volume and quick turnaround SMS communications. We use their SMS application to send renewals, quote chasers, win back, lapsed and localised communications. Circulator is a key partner in driving both online and offline sales for us. We have recently started to use Circulator for our own internal staff communications."