At Circulator, we provide a wide range of automated communication solutions that address a broad spectrum of the insurance industry needs. We are highly experienced in working with the insurance industry and have developed a suite of automated solutions exclusively for this sector.
With extensive experience across both commercial and personal insurance lines, we have built up a wealth of experience over the past decade around the systems, the processes and the technologies that drive the insurance sector, and have responded with a range of automated solutions that cover anything from maximising quote conversion rates to simplifying backend administration, communicating with the broker network, or streamlining marketing communications.
One of our primary goals is to help insurance companies and brokers to thrive and flourish in the digital age, allowing them to realise greater efficiencies and productivity through streamlined, automated processes. Not only do we deliver critical benefits to insurers/brokers in terms of reducing cost to serve and increasing gross written premiums, but we also contribute to reducing churn by delivering a far more streamlined and timely customer experience.
How we work with Brokers & Insurers
Circulator will fully manage the project and implementation with your backend systems.
Designed to drive greater sales and marketing automation for Brokers.
Improved communications with better segmentation, personalisation and relevancy.
Ability to mine and utilise rich data being collected by both systems.
Data will be automated & integrated between your backend system & Circulator's application.
Understand how your customers are engaging with your communications.
Shift employee time from manual processing to high value activities
Use Customer engagement analytics to assist sales agents with warmer leads.
Digitise policy communications using email and sms driven by customer behaviour.
Brokers working with circulator
"Renewal numbers have increased by over 50% from 2020 to 2021. By implementing early renewal notifications using both email and SMS our numbers have significantly increased.
We also get full visibility on how our customers are engaging with our communications."
"We have fully automated and digitised our renewal process across all personal lines products. Our renewal process is now a series of emails determined by behaviour and policy renewal. Our digital communications assist with driving customers to our online portal which reduces our cost-to-serve and improves our customer's experience."
"We rely heavily on Circulator for high volume and quick turnaround SMS communications. We use their SMS application to send renewals, quote chasers, win back, lapsed and localised communications. Circulator is a key partner in driving both online and offline sales for us. We have recently started to use Circulator for our own internal staff communications."